Checked September 26, 2026

Workflow automation / Evidence-led comparison

Zapier vs Make

Choose Make when your app actions need branches and filters on Free. Check Zapier first when a less common app makes its larger catalog useful. Test the exact action before paying. On 25 September 2026 we tested the same request workflow in both.

A customer request in Zapier and Make

Valid requests, empty emails and duplicates: the same result.

Zapier and Make each handled all 40 submissions correctly. Each saved valid requests, rejected empty email and logged duplicates without adding another request row.

Request typeZapier correctMake correct
Standard requestSave one request and its accepted outcome24/2424/24
Priority requestSave one request, its accepted outcome and a priority queue row8/88/8
Empty emailRecord rejection without creating a request4/44/4
Repeated business requestRecord the duplicate without another request row4/44/4

Two valid rounds of 20 inputs per tool on 25 September 2026. Zapier Pro; Make Core. AI-operated. Priority rows are synthetic records; no messages were sent.

Zapier20s
Recorded 2026-09-25: a later walkthrough of retained results. The original scored runs weren’t filmed. Read the transcript
Make20s
Recorded 2026-09-25: a later walkthrough of retained results. The original scored runs weren’t filmed. Read the transcript
Test limits and excluded round

The third pair was excluded after our observation process failed. One Zapier observation arrived beyond the cutoff; Make’s observer connection failed during its partial round. These failures don’t establish product speed or reliability.

Final rows show surviving results. Beginner ease, scale and recovery remain unmeasured.

Read the test record

Download all 80 observations (CSV)

Earlier spreadsheet tests and recordings

These six recordings support one bounded twelve-row test. Product documentation, plan terms and exact app actions decide the broader choice.

Zapier and Make each saved six updates, four holds and two unchanged rows. The selected replays wrote no input rows. The recordings don't establish how either product behaves on a different app or larger list.

Zapier135.0s clip

124 tasks on the Pro for the baseline and zero-write replay.

Limits of this recording

Hard cuts join saved records from two scheduled runs. Neither run was recorded live.

The baseline completion event was posted once after the row work finished. The replay completed automatically.

An earlier setup run with the fallback enabled used 82 tasks. That run is excluded from the 124-task total. The fixture was reset before the selected baseline.

Read the transcript

Make95.0s clip

180 credits on Core for the baseline and zero-write replay.

Limits of this recording

The clip reconstructs two scheduled runs from saved records. Neither run was recorded live.

The saved-row scene uses a sanitized historical readback. The live Sheet changed later during a separate fallback test.

A separate 80-credit replay is excluded from the 180-credit total.

Read the transcript

Limit of this test. Edited, silent recordings of one fictional job. They don’t compare catalog breadth, setup speed, beginner ease or general recovery quality.

Who should start where

Start with Zapier for a less-common app, Make for Free branches.

Zapier

For a less-common app.

Zapier publishes 9,000+ app integrations. Make publishes 3,000+ pre-built apps.

The larger catalog gives a less-common app more chances to have a ready-made connection. Check the exact trigger and action before choosing a plan.

The catch: Premium apps can require a paid Zapier plan. Catalog size does not confirm the field, action or account access your job needs.

What reverses this: test Make first when Zapier and Make support the exact actions and branches or filters on Free matter more.

Try Zapier after checking the action ↗
Make

For branches or filters before you pay.

Free-plan branching remains unconfirmed for both products. Confirm the exact routing control and plan before choosing.

The recordings show both tools completed the bounded job. They do not confirm every routing feature or plan entitlement.

The catch: Make credits and Zapier tasks count different work. Confirm the exact module, current plan and full bill.

What reverses this: test Zapier first when a required action exists only there or its larger catalog is decisive. If you already have a working setup, weigh the reconnection work before switching.

Try Make after checking the module ↗
Where each product starts

Zapier

The wider published app catalog, with the exact trigger and action still to verify.

9,000+ integrations Exact action first
What the catalog does not prove

A listed app can still lack the trigger, search, update or account access you need.

Free workflow logic
Two-step Zaps. Multi-step workflows, Filters and Paths require a paid plan.
Starting paid plan
US$19.99 a month equivalent on annual billing, with 750 tasks.

Make

Confirm the exact workflow controls, modules and plan before choosing.

3,000+ pre-built apps Free routers and filters
What the entry price does not prove

The displayed amount and credit allowance do not establish the bill for your workflow.

Free workflow logic
Routers and filters are included, with 1,000 credits and a 15-minute minimum interval.
Starting paid plan
US$9 a month when paid annually for 10,000 credits. The annual term is US$108, checked on 25 September 2026.

What changes the product choice

Catalog breadth and Free branching can change the order. Recovery still needs a matched test.

Product-level trade-offs between Zapier and Make
The decisionZapierMake
Ready-made catalogPublishes 9,000+ app integrations. Premium apps can require a paid plan.
Zapier source ↗
Publishes 3,000+ pre-built apps. Exact modules still need checking.
Make source ↗
Branching and filters on FreePaths and Filters require a paid plan.
Paths ↗
Free includes routers and filters, subject to usage and active-scenario limits.
Make source ↗
List executionLoop iterations run in parallel and appear as separate history runs. The documented limit is 500 iterations.
Zapier source ↗
An Iterator separates the list. An Aggregator combines items within its configured source.
Make source ↗
Native recovery modesFailed-step retry and whole-run Replay are different choices. Whole-run work can count again.
Zapier source ↗
Incomplete executions and scenario Replay are different choices. The selected mode changes what runs again.
Make source ↗
Switching and handoverExisting familiarity can lower the first maintenance burden, but this comparison did not test a team handover.Existing familiarity can lower the first maintenance burden, but this comparison did not test a team handover.
The exact connectionTest the named read, search and update actions with your account and fields.
Zapier apps ↗
Test the same named read, search and update actions with your account and fields.
Make integrations ↗

Your apps, actions and workload

Find the better fit for your work.

Loading the buying plan…

Displayed amount and workload cost

Price the same work, not the same number of tasks.

What will your workflow cost?

Enter the work you expect each month. Compare the included-usage tiers for Zapier Professional and Make Core.

Static default example: 1,000 workflow runs each month with 2 Zapier billed tasks per run and 4 Make billed credits per run. Enable JavaScript to change this estimate. Tasks and credits are different billing units.

Zapier
US$73.5/month
Professional · 2,000 tasks/month

2,000 tasks estimated each month

Included allowance covers this estimate. Check the plan’s features before buying.

Check Zapier pricing ↗
Make
US$10.59/month
Core · 10,000 credits/month

4,000 credits estimated each month

Included allowance covers this estimate. Check the plan’s features before buying.

Check Make pricing ↗

Plan price in USD · per month, paid monthly

ZapierMake

The steps show when your next included-usage tier begins.

See the checked price tiers
PlanMonthly allowanceMonthly price
Zapier Professional750 tasksUS$29.99
Zapier Professional1,500 tasksUS$58.5
Zapier Professional2,000 tasksUS$73.5
Zapier Professional5,000 tasksUS$133.5
Zapier Professional10,000 tasksUS$193.5
Zapier Professional20,000 tasksUS$283.5
Zapier Professional50,000 tasksUS$433.5
Zapier Professional100,000 tasksUS$733.5
Make Core10,000 creditsUS$10.59
Make Core20,000 creditsUS$18.82
Make Core40,000 creditsUS$34.12
Make Core80,000 creditsUS$64.71
Make Core150,000 creditsUS$116.47

Checked 2026-09-25. This compares included allowances, not overage deals or every plan. Required features, taxes and outside services can add cost. Yearly figures assume steady monthly use and payment in advance. Enter billed usage, not the number of visible steps.

How our measured example works

Forty requests used 84 Zapier tasks and 156 Make credits: 2.1 tasks and 3.9 credits per submission. The preset applies these averages to your selected monthly volume as an arithmetic projection.

The measured mix includes valid requests, priority requests, empty-email rejections and duplicates. Setup and the excluded third round are separate. This is not a measured high-volume run.

Read the measured results
Pricing and plan facts for Zapier and Make. Zapier checked September 25, 2026; Make checked September 25, 2026.
Commercial signal zapier.com make.com
Same for Zapier and Make
Free tier✓
Pricing modelSubscription
Self-serve signup · non-Enterprise✓
Billing cyclesMonthly & annual
Start without a credit card✓
Final invoiceTaxes and account adjustments unverified
Free allowance 100 tasks 1,000 credits
Entry paid price · annual US$19.99/mo · Professional US$9/mo · Core
Billing terms Annual payment · 750 tasks/month Annual payment · 10,000 credits/month
What the meter counts Successful actions. Replays can count again. Module operations. Some features use extra credits.
Price checked 25 Sep 2026 · USD displayed 25 Sep 2026 · USD confirmed at checkout
Check your workload ↑

Checked capabilities and open questions

No sourced differences in the 57 checked capability rows.

This matrix covers the capabilities we could verify. Our review of the full imported inventory is unfinished. Missing or incomplete evidence does not mean a tool lacks a feature.

Product sources checked September 22–26, 2026.

0 of 57 product capabilities have a sourced difference. 41 include an unconfirmed answer. 16 have no recorded difference. 9 fixture checks are counted separately.
Checked capability evidence for Zapier and Make.
CapabilityZapierMake
Build and control the workflow
Build workflows in a visual editor
Arrange connected steps on screen.
Zapier connects a trigger to action steps in the Zap editor. Each step must be configured and tested for the chosen apps. Multi-step workflows require a paid plan.
✓

Confirmed · Checked 2026-10-15

Multi-step workflows require a paid plan.

[1]

Original comparison: Supported · 2026-09-22.

Make builds scenarios on a visual canvas. Add an app module with the plus control, configure its connection, and save the scenario. Connected apps and each selected module need their required accounts and permissions.
✓

Confirmed · Checked 2026-10-15

Connected apps and each selected module need their required accounts and permissions.

[2]

Original comparison: Supported · 2026-09-22.

Start from an app event Earlier published note: (Available events depend on the connected app in Zapier and Make. Make uses webhooks or scheduled checks.)
Begin work when a connected app reports a change.
Zapier links an app trigger to supported actions in its editor. Connect the accounts, map fields and test each step. Multi-step Zaps need a paid plan. Each app must expose the required action.
✓

Confirmed · Checked 2026-10-15

Connected apps must expose the required trigger/action and authorize access. Multi-step Zaps require a paid plan.

[1]

Original comparison: Supported · 2026-09-22.

Unconfirmed
Whether Make can begin work when a connected app reports a change remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can begin work when a connected app reports a change remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Run on a recurring schedule (Zapier: hourly, daily, weekly or monthly. The exact minute isn't guaranteed. Make: 15-minute minimum on Free, one minute on Core or above.)
Start work at chosen times without a new app event.
Zapier uses Schedule by Zapier to start on a recurring timetable, then runs your configured actions. Timing is not guaranteed to the exact minute.
✓

Confirmed · Checked 2026-10-15

Timing is not guaranteed to the exact minute.

[3]

Original comparison: Supported · 2026-09-22.

Make schedules a scenario at intervals, on chosen dates or on demand. Set its start/end window and activate it. Minimum interval depends on plan.
✓

Confirmed · Checked 2026-10-15

Minimum interval depends on plan.

[4]

Original comparison: Supported · 2026-09-22.

Run several actions after one trigger Earlier published note: (Zapier requires a paid plan.)
Complete a sequence of steps from the same starting event.
Unconfirmed
Whether Zapier can complete a sequence of steps from the same starting event remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can complete a sequence of steps from the same starting event remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can complete a sequence of steps from the same starting event remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can complete a sequence of steps from the same starting event remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Filter records before continuing (Zapier requires a paid plan.)
Continue only when the record meets the chosen conditions.
Zapier uses a Filter step to continue only when the incoming data matches your rules. Validate each required field before the action. Checks must be configured for the required fields. A Filter is not a universal schema validator.
✓

Confirmed · Checked 2026-10-15

Checks must be configured for the required fields; a Filter is not a universal schema validator.

[1]

Original comparison: Supported · 2026-09-22.

Make filters each incoming bundle against the conditions you set before allowing it to reach the next module. Define the required comparisons. This does not establish arbitrary schema validation.
✓

Confirmed · Checked 2026-10-15

Define the required comparisons; this does not establish arbitrary schema validation.

[5]

Original comparison: Supported · 2026-09-22.

Send records down conditional branches (Zapier Paths requires a paid plan. Make routers include a fallback route.)
Choose different actions according to the record values.
Zapier uses Paths to choose actions from conditions. Branches run one after another, so a delay can hold later branches. Paths needs Professional, Team or Enterprise.
✓

Confirmed · Checked 2026-10-15

Requires the plan supporting the chosen Paths feature. Branches are sequential, so a delay in one can hold later branches.

[6]

Original comparison: Supported · 2026-09-22.

Make uses a Router with a filter on each route to send bundles down matching paths. Routes run in order. A fallback handles unmatched data. Router routes run sequentially, not in parallel.
✓

Confirmed · Checked 2026-10-15

Router routes run sequentially, not in parallel.

[7]

Original comparison: Supported · 2026-09-22.

Repeat actions for each item in a list (Zapier: paid plan, up to 500 parallel iterations. Make: Iterator splits the list for later modules.)
Apply the same steps to each supplied list item.
Zapier Looping repeats later actions for up to 500 list items in parallel. Professional, Team or Enterprise. Open beta. Nested loops are unavailable. Each action after Looping uses a task per item.
✓

Confirmed · Checked 2026-10-15

Professional, Team or Enterprise. Open beta; nested loops are not supported. Every action after Looping consumes a task per iteration.

[8]

Original comparison: Supported · 2026-09-22.

Make uses an Iterator to split an array into individual bundles, then runs the following modules for each bundle. Input must be an array. Downstream app limits still apply.
✓

Confirmed · Checked 2026-10-15

Input must be an array; downstream app limits still apply.

[9]

Original comparison: Supported · 2026-09-22.

Use conditional branches on the Free plan Earlier published note: (Zapier Paths requires a paid plan. Make Free includes routers and filters, subject to usage and active-scenario limits.)
Route records by their values without a paid workflow subscription.
Unconfirmed
Whether Zapier can route records by their values without a paid workflow subscription remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can route records by their values without a paid workflow subscription remains unconfirmed.

Original comparison: Not supported · 2026-09-22.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can route records by their values without a paid workflow subscription remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can route records by their values without a paid workflow subscription remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Restore an earlier saved workflow version Earlier published note: (Zapier: Paid plans. Pro retains versions for one month, Team six months and Enterprise one year. Rollback creates a draft. Make: Saved scenario versions can be restored for up to 60 days. Save the restored scenario before leaving.)
Recover an earlier configuration after a change.
Unconfirmed
Whether Zapier can recover an earlier configuration after a change remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can recover an earlier configuration after a change remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Make saves named scenario versions and lets you review and restore them in Version history. Save the restored version to keep it. Saved versions are kept for 60 days, except the latest retained version.
✓

Confirmed · Checked 2026-10-15

Saved versions are kept for 60 days, except the latest retained version.

[10]

Original comparison: Supported · Check date unavailable.

Draft a workflow by describing what you need Earlier published note: (Zapier: Copilot helps build a Zap from a plain-language request. Generated work still needs checking; beginner ease was not measured. Make: Maia creates and changes scenarios in public beta. Paid use consumes credits; Free access is a 30-day trial. Generated work still needs checking.)
Ask an AI helper to create or change workflow steps.
Unconfirmed
Whether Zapier can ask an AI helper to create or change workflow steps remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can ask an AI helper to create or change workflow steps remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can ask an AI helper to create or change workflow steps remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can ask an AI helper to create or change workflow steps remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Declare the data a callable workflow returns Earlier published note: (Zapier: Sub-Zap is in beta. Start a Sub-Zap and Return From a Sub-Zap define the call and named return values. The app listing does not establish Free access for every multi-step workflow or connected app. Make: Call a scenario, Start scenario and Return output pass data between a parent scenario and its subscenario. Minimum plan and authoring role remain unconfirmed.)
Name the values a reusable workflow sends back to the workflow that called it.
Unconfirmed
Whether Zapier can name the values a reusable workflow sends back to the workflow that called it remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can name the values a reusable workflow sends back to the workflow that called it remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Make defines the values a subscenario returns, then maps them in Scenarios → Return output for the parent scenario. Configure the output names and expected data types.
✓

Confirmed · Checked 2026-10-15

Configure output names, types and mapped return values.

[11]

Original comparison: Supported · Check date unavailable.

Connect apps and work with data
Use ready-made app connectors Earlier published note: (Zapier documents 9,000+ app integrations; Make documents 3,000+ pre-built apps. Catalog size does not establish that either product supports the exact trigger, action or account a buyer needs.)
Choose supplied triggers and actions for supported apps.
Zapier links an app trigger to supported actions in its editor. Connect the accounts, map fields and test each step. Multi-step Zaps need a paid plan. Each app must expose the required action.
✓

Confirmed · Checked 2026-10-15

Connected apps must expose the required trigger/action and authorize access. Multi-step Zaps require a paid plan.

[1]

Original comparison: Supported · 2026-09-22.

Unconfirmed
Whether Make can choose supplied triggers and actions for supported apps remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can choose supplied triggers and actions for supported apps remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Receive a webhook trigger (Zapier: Catch Hook requires a plan with Webhooks. Make custom webhooks can start a scenario immediately.)
Start work when another service sends data to a supplied address.
Zapier uses Webhooks by Zapier’s Catch Hook or Catch Raw Hook trigger. Give its URL to the sending app and map the received payload. Paid Zapier plan for Webhooks. Treat the webhook URL as a secret.
✓

Confirmed · Checked 2026-10-15

Paid Zapier plan for Webhooks. Treat the webhook URL as a secret.

[12]

Original comparison: Supported · 2026-09-22.

Make creates a custom webhook URL that starts a scenario when the sending service posts data. Configure the webhook and activate the scenario. Incoming requests use webhook queues and service limits.
✓

Confirmed · Checked 2026-10-15

Incoming requests use webhook queues and service limits.

[13]

Original comparison: Supported · 2026-09-22.

Send an HTTP request to an API (Zapier: paid Webhooks supports GET, POST, PUT and Custom Request.)
Call a service address with the required method and data.
Zapier uses Webhooks for simple/basic-auth requests, or API by Zapier for OAuth2 and API-key connections. Configure the target endpoint and request. The target API must expose the operation and grant access.
✓

Confirmed · Checked 2026-10-15

The target API must expose the operation and grant access.

[14]

Original comparison: Supported · 2026-09-22.

Make uses HTTP → Make a request for a custom API endpoint. Configure HTTPS method, credentials, headers and body to the API’s specification. The target must provide an accessible HTTPS API and authorize the requested operation.
✓

Confirmed · Checked 2026-10-15

The target must provide an accessible HTTPS API and authorize the requested operation.

[15]

Original comparison: Supported · 2026-09-22.

Map fields between steps Earlier published note: (Zapier lists fields from sample data. Make exposes earlier module outputs and functions in the mapping panel.)
Use a value returned by an earlier step in a later field.
Unconfirmed
Whether Zapier can use a value returned by an earlier step in a later field remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can use a value returned by an earlier step in a later field remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

In Make, open the destination field and map a value returned by an earlier module. For app transfers, connect both accounts and map the source values to the destination fields. Each app’s permissions apply.
✓

Confirmed · Checked 2026-10-15

[16]

Original comparison: Supported · 2026-09-22.

Clean and combine text (Zapier Formatter requires a paid plan. Make transforms text in mapped fields.)
Change letter case, trim text or combine field values.
Zapier Formatter changes text, numbers and dates before the next app step. Select a transform and map its input. Matching or merging duplicate records needs a separate workflow.
✓

Confirmed · Checked 2026-10-15

Matching/merging duplicate records needs a separate workflow; Formatter alone does not prove record deduplication.

[17]

Original comparison: Supported · 2026-09-22.

In Make, insert text functions in a mapped field to change letter case or trim unwanted space. Map the source text, then pass the result to the next module.
✓

Confirmed · Checked 2026-10-15

[16]

Original comparison: Supported · 2026-09-22.

Convert dates and times (Zapier Formatter includes timezone conversion. Make uses date functions in mapped fields.)
Change a date value into the format another app needs.
Zapier Formatter changes text, numbers and dates before the next app step. Select a transform and map its input. Matching or merging duplicate records needs a separate workflow.
✓

Confirmed · Checked 2026-10-15

Matching/merging duplicate records needs a separate workflow; Formatter alone does not prove record deduplication.

[17]

Original comparison: Supported · 2026-09-22.

In Make, insert a date function in a mapped field to convert a date into the format the next app expects. Choose the source value and required output format.
✓

Confirmed · Checked 2026-10-15

[16]

Original comparison: Supported · 2026-09-22.

Calculate numeric values
Use arithmetic or formulas before passing a result onward.
Zapier Formatter changes text, numbers and dates before the next app step. Select a transform and map its input. Matching or merging duplicate records needs a separate workflow.
✓

Confirmed · Checked 2026-10-15

Matching/merging duplicate records needs a separate workflow; Formatter alone does not prove record deduplication.

[17]

Original comparison: Supported · 2026-09-22.

In Make, open a mapped field, choose Math functions and build the needed formula. Pass its result to the next module. Check the input values and expected number format.
✓

Confirmed · Checked 2026-10-15

[16][16]

Original comparison: Supported · 2026-09-22.

Find and update an existing Google Sheets row Earlier published note: (Zapier's Lookup Spreadsheet Row supplies the row ID for the update. Make uses Search Rows and Update a Row.)
Locate a matching row and change that row.
Unconfirmed
Whether Zapier can locate a matching row and change that row remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can locate a matching row and change that row remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can locate a matching row and change that row remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can locate a matching row and change that row remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Keep data in built-in storage (Capacity depends on the plan for Zapier Tables and Make data stores.)
Save information for later workflow steps or runs.
Zapier Tables stores and manages data for automations and can supply knowledge to AI steps. Table record and sharing limits depend on the account.
✓

Confirmed · Checked 2026-10-15

Table record and sharing limits depend on the account.

[18]

Original comparison: Supported · 2026-09-22.

Make Data stores provide built-in databases for records shared across scenarios. Define the data structure and use its record modules. Storage capacity and use remain subject to the Make plan.
✓

Confirmed · Checked 2026-10-15

Storage capacity and use remain subject to the Make plan.

[19]

Original comparison: Supported · 2026-09-22.

Run JavaScript or Python in a workflow (Zapier runtime limits depend on the plan. Make Code requires a paid plan and remains in open beta.)
Add a code step when supplied actions do not cover the work.
Code by Zapier runs JavaScript or Python as a trigger or action step. Use it for transformations, API requests and custom logic. Code execution has runtime and task-usage limits.
✓

Confirmed · Checked 2026-10-15

Code execution has runtime and task-usage limits.

[20]

Original comparison: Supported · 2026-09-22.

Make Code runs JavaScript or Python in a workflow module. Its built-in editor supports completion and error highlighting. Paid Make plan. Runtime, memory and library limits depend on plan. Custom libraries require Enterprise.
✓

Confirmed · Checked 2026-10-15

Paid Make plan. Runtime, memory and library limits depend on plan; custom libraries require Enterprise.

[21]

Original comparison: Supported · 2026-09-22.

Build a custom app connector Earlier published note: (Zapier supports private integrations.)
Create a reusable connection for an API beyond the supplied app list.
Unconfirmed
Whether Zapier can create a reusable connection for an API beyond the supplied app list remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can create a reusable connection for an API beyond the supplied app list remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can create a reusable connection for an API beyond the supplied app list remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can create a reusable connection for an API beyond the supplied app list remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Access platform resources through an API Earlier published note: (Zapier: Powered by Zapier provides workflow creation, retrieval and action APIs for embedded automation. This is a developer offering; confirm access and commercial terms. Make: Make provides an API using an authentication token or OAuth client. Available endpoints, permissions and rate limits must be checked for the required plan.)
Let your own software work with the automation platform directly.
Unconfirmed
Whether Zapier can let your own software work with the automation platform directly remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can let your own software work with the automation platform directly remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Use Make’s REST API to work with your account from code. Create a scoped API token or an OAuth connection, then authenticate requests as the API requires. Account permissions and request limits apply.
✓

Confirmed · Checked 2026-10-15

[22][22][23]

Original comparison: Supported · Check date unavailable.

Create reusable custom JavaScript functions Earlier published note: (Zapier: A comparable reusable custom-function library remains unconfirmed. A Code step alone does not establish this scope. Make: The organization license must enable customFunctions. The documented management API uses an API token. Minimum named plan and authoring role remain unconfirmed. Some JavaScript features are unsupported.)
Create a function that can be reused across workflows in the same team.
Unconfirmed
Whether Zapier can create a function that can be reused across workflows in the same team remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can create a function that can be reused across workflows in the same team remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

On Make Enterprise, a Team Admin creates a JavaScript function in Functions. Team members can reuse it in scenarios. Functions must run synchronously within 300 ms and cannot make HTTP requests or use external libraries.
✓

Confirmed · Checked 2026-10-15

Enterprise; Team Admin creates or edits, Team Members can use. Synchronous JavaScript only; no HTTP or external libraries.

[24][24][24][24][24][24]

Original comparison: Supported · Check date unavailable.

Inspect failures and recover work
Inspect recorded runs (Make's history retention depends on the plan.)
Open a past run and inspect what happened.
Zapier’s Zap history lists runs and task usage. Open Run details to inspect each step’s timestamps and received/sent data. History stores up to 60 days and displays up to 10,000 runs.
✓

Confirmed · Checked 2026-10-15

History stores up to 60 days and displays up to 10,000 runs.

[25]

Original comparison: Supported · 2026-09-22.

Make’s History tab lists scenario runs, status, duration and credits. Open a run’s Details to inspect module bundles and logs. How long history remains available depends on plan.
✓

Confirmed · Checked 2026-10-15

How long history remains available depends on plan.

[26]

Original comparison: Supported · 2026-09-22.

Replay a run manually Earlier published note: (Zapier Free can replay errored runs. Other states need a paid plan. Make replay works on all plans and uses the current workflow with earlier trigger data.)
Run saved work again after checking the failure or changing the workflow.
Unconfirmed
Whether Zapier can run saved work again after checking the failure or changing the workflow remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can run saved work again after checking the failure or changing the workflow remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Make Run replay sends a saved trigger payload through the current scenario. It repeats all modules, including successful ones, and uses credits. Runs must still be retained. Bulk replay is unavailable.
✓

Confirmed · Checked 2026-10-15

Replays run all modules again, including previously successful ones, and consume credits. Runs must still be retained; bulk replay is unavailable.

[27]

Original comparison: Supported · 2026-09-22.

Retry eligible failures automatically (Zapier: enable Autoreplay on a paid plan. Custom error handling disables Autoreplay for that Zap. Make: enable incomplete executions. Retry support depends on the error and configuration.)
Configure recovery that attempts the failed work again without a manual restart.
Zapier Autoreplay retries eligible errors up to five times on Professional or higher. Held runs need manual replay. Runs must be within 60 days. Major Zap edits can prevent replay.
✓

Confirmed · Checked 2026-10-15

Professional or higher; held runs need manual replay. Replay is limited to 60 days and can be blocked by significant Zap edits.

[28]

Original comparison: Supported · 2026-09-22.

Make adds an error route to a module. Retry saves unfinished work when incomplete executions are enabled. Resume supplies fallback data. Retries can repeat writes. Rollback covers only supporting modules.
✓

Confirmed · Checked 2026-10-15

Enable incomplete executions for Retry. Retries can repeat writes; transactional rollback only covers supporting modules.

[29]

Original comparison: Supported · 2026-09-22.

Add a separate route for errors Earlier published note: (Zapier: paid plans, eligible action steps only. Make: retry, skip, replace output or stop.)
Choose different steps when a workflow action fails.
Unconfirmed
Whether Zapier can choose different steps when a workflow action fails remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can choose different steps when a workflow action fails remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Make adds an error route to a module. Retry saves unfinished work when incomplete executions are enabled. Resume supplies fallback data. Retries can repeat writes. Rollback covers only supporting modules.
✓

Confirmed · Checked 2026-10-15

Enable incomplete executions for Retry. Retries can repeat writes; transactional rollback only covers supporting modules.

[29]

Original comparison: Supported · 2026-09-22.

Search run data for a record value Earlier published note: (Zapier: Zap history supports searching run data. Search results remain limited to retained history. Make: Full-text module-output search requires Pro or higher. Earlier runs are not added to search after upgrading.)
Locate a past execution using a value inside its data.
Unconfirmed
Whether Zapier can locate a past execution using a value inside its data remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can locate a past execution using a value inside its data remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Make Pro or higher offers full-text execution-history search for terms in module outputs. Search only covers runs retained in history. Pro or higher. Executions before an upgrade are not added retroactively.
✓

Confirmed · Checked 2026-10-15

Pro or higher; executions before an upgrade are not added retroactively.

[26]

Original comparison: Supported · Check date unavailable.

Export the run history Earlier published note: (Zapier: Export up to 5,000 runs at a time as CSV or JSON; delivery uses the account email. Make: Export history as CSV with status, timestamp, author, operations, duration and a link to the execution.)
Download execution records for investigation or record keeping.
Unconfirmed
Whether Zapier can download execution records for investigation or record keeping remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can download execution records for investigation or record keeping remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Make exports scenario history as CSV, including status, time, operations and duration, with a link back to the execution. Available only while the run is retained in history.
✓

Confirmed · Checked 2026-10-15

Available only while the run is retained in history.

[26]

Original comparison: Supported · Check date unavailable.

Share workflows and control access
Share workflow access with colleagues Earlier published note: (Zapier Team includes shared Zaps and folders. Make team roles control access and actions.)
Let named colleagues work on the same saved automations.
Unconfirmed
Whether Zapier can let named colleagues work on the same saved automations remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can let named colleagues work on the same saved automations remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Make teams keep scenarios and data within the team and assign Admin, Member, Operator or Monitoring access. Managing multiple teams and team roles requires Teams or Enterprise.
✓

Confirmed · Checked 2026-10-15

Managing multiple teams and team roles requires Teams or Enterprise.

[30]

Original comparison: Supported · 2026-09-22.

Share connected app accounts Earlier published note: (Zapier: Team or Enterprise accounts. Make: connections follow team access.)
Let permitted colleagues reuse an existing authorized app connection.
Unconfirmed
Whether Zapier can let permitted colleagues reuse an existing authorized app connection remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can let permitted colleagues reuse an existing authorized app connection remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can let permitted colleagues reuse an existing authorized app connection remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can let permitted colleagues reuse an existing authorized app connection remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Assign different access roles Earlier published note: (Zapier: Team or Enterprise. Make: Teams or above.)
Give colleagues different rights to view, run or change resources.
Unconfirmed
Whether Zapier can give colleagues different rights to view, run or change resources remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can give colleagues different rights to view, run or change resources remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Make teams keep scenarios and data within the team and assign Admin, Member, Operator or Monitoring access. Managing multiple teams and team roles requires Teams or Enterprise.
✓

Confirmed · Checked 2026-10-15

Managing multiple teams and team roles requires Teams or Enterprise.

[30]

Original comparison: Supported · 2026-09-22.

Use company single sign-on Earlier published note: (Zapier: Team includes SAML SSO. Make: Enterprise only. Organization single sign-on supports an OIDC or SAML 2.0 identity provider.)
Let colleagues sign in through the company identity provider.
Zapier Enterprise provides version comparisons, approval requests, app/action restrictions and SAML single sign-on for administrators. Enterprise. Individual policies and approval rules must be configured.
✓

Confirmed · Checked 2026-10-15

Enterprise; individual policies and approval rules must be configured.

[31]

Original comparison: Supported · Check date unavailable.

Unconfirmed
Whether Make can let colleagues sign in through the company identity provider remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can let colleagues sign in through the company identity provider remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Share a reusable workflow template Earlier published note: (Zapier recipients must configure their template copy. Make includes template sharing on Teams.)
Let another person copy a workflow structure for their own setup.
Unconfirmed
Whether Zapier can let another person copy a workflow structure for their own setup remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can let another person copy a workflow structure for their own setup remains unconfirmed.

Original comparison: Supported · 2026-09-22.

Source details haven’t been published for this answer.

Make creates reusable scenario templates in the Scenario Builder. Keep them private for the team or publish a share link. Public-library listings require Make’s review. Sharing can reveal configured template values.
✓

Confirmed · Checked 2026-10-15

Public-library listings require Make’s review; sharing can reveal configured template values.

[32]

Original comparison: Supported · 2026-09-22.

See who changed account resources Earlier published note: (Zapier: Team owners can review six months; Enterprise owners and super admins can review twelve months. Make: Enterprise only; logs kept twelve months. Organization owners/admins and team admins have scoped access. Data-store module writes are not covered by record-change audit events.)
Review an audit trail of user and administrator changes.
Unconfirmed
Whether Zapier can review an audit trail of user and administrator changes remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can review an audit trail of user and administrator changes remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Make Enterprise audit logs show user actions and account changes for 12 months. Owners/admins can filter events. Data-store events cover interface/API changes, not data-store modules.
✓

Confirmed · Checked 2026-10-15

Enterprise; logs retained for 12 months. Data-store record events cover interface/API actions, not datastore modules.

[33]

Original comparison: Supported · Check date unavailable.

Choose a shorter automatic history retention period Earlier published note: (Zapier: Enterprise admins can set Zap history retention to 7–30 days. Deletion is permanent and applies account-wide. Make: History duration depends on plan. A comparable configurable account-wide deletion period was not confirmed.)
Set when execution records are deleted for the account.
Unconfirmed
Whether Zapier can set when execution records are deleted for the account remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can set when execution records are deleted for the account remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can set when execution records are deleted for the account remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can set when execution records are deleted for the account remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Create a role with selected permissions Earlier published note: (Zapier: Default account and product roles are documented; a comparable custom-role builder was not confirmed. Make: Enterprise only, excluding private instances. Permissions apply to all resources of a type within a team; use separate teams for narrower boundaries.)
Define an access role beyond the default role names.
Unconfirmed
Whether Zapier can define an access role beyond the default role names remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can define an access role beyond the default role names remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Make Enterprise custom roles select permissions for organization or team access. An administrator creates and assigns the role. Enterprise. Unavailable on Make private instances.
✓

Confirmed · Checked 2026-10-15

Enterprise; unavailable on Make private instances.

[34]

Original comparison: Supported · Check date unavailable.

Require approval before publishing workflow changes Earlier published note: (Zapier: Enterprise administrators can require approval before a Zap is published. This is publishing control, not an approval step inside a running workflow. Make: A comparable built-in publish-approval gate was not confirmed. Team roles alone do not establish this scope.)
Have an administrator approve a workflow before it goes live.
Unconfirmed
Whether Zapier can have an administrator approve a workflow before it goes live remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can have an administrator approve a workflow before it goes live remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can have an administrator approve a workflow before it goes live remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can have an administrator approve a workflow before it goes live remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Restrict the apps people can connect Earlier published note: (Zapier: Enterprise app policies control apps and actions. Managed apps can limit who creates or shares connections. Make: A same-scope organization policy for allowed apps and actions was not confirmed.)
Apply an account policy to permitted apps and actions.
Zapier Enterprise provides version comparisons, approval requests, app/action restrictions and SAML single sign-on for administrators. Enterprise. Individual policies and approval rules must be configured.
✓

Confirmed · Checked 2026-10-15

Enterprise; individual policies and approval rules must be configured.

[31]

Original comparison: Supported · Check date unavailable.

Unconfirmed
Whether Make can apply an account policy to permitted apps and actions remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can apply an account policy to permitted apps and actions remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Protect sign-in with an authenticator code Earlier published note: (Zapier: Account two-factor authentication uses an authenticator app. Keep recovery codes safe. Make: Account two-factor authentication uses an authenticator app and recovery codes.)
Require an extra login code as well as account credentials.
Unconfirmed
Whether Zapier can require an extra login code as well as account credentials remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can require an extra login code as well as account credentials remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can require an extra login code as well as account credentials remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can require an extra login code as well as account credentials remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Encrypt stored data and network traffic Earlier published note: (Zapier: Zapier documents encryption in transit and AES-256 encryption at rest. This does not establish compliance for every regulated workflow. Make: Make documents encryption at rest and TLS 1.2/1.3 for network communication. Connected systems still need their own review.)
Protect data while stored by the vendor and while travelling across the network.
Unconfirmed
Whether Zapier can protect data while stored by the vendor and while travelling across the network remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can protect data while stored by the vendor and while travelling across the network remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can protect data while stored by the vendor and while travelling across the network remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can protect data while stored by the vendor and while travelling across the network remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Create separate workspaces in an organization Earlier published note: (Zapier: Owners and Super admins can create organization workspaces. Each has its own members, assets and task budget. Minimum plan and organization entitlement remain unconfirmed. Make: A comparable organization-workspace creation scope remains unconfirmed. Shared workflow access alone does not establish separate workspaces.)
Create separate workspaces with their own members and workflow assets.
Unconfirmed
Whether Zapier can create separate workspaces with their own members and workflow assets remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can create separate workspaces with their own members and workflow assets remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can create separate workspaces with their own members and workflow assets remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can create separate workspaces with their own members and workflow assets remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Forms and data collection
Build a form inside the platform Earlier published note: (Zapier: Zapier Forms provides a form builder. Form features and limits depend on the plan. Make: A comparable native form builder was not confirmed. Connecting a third-party form is a different scope.)
Create the form that collects the information before automation starts.
In Zapier Forms, click Create to generate a form or start from a table. Add pages and components, then connect submissions to a Zap. Some components and design options require a paid plan.
✓

Confirmed · Checked 2026-10-15

[35][35][35]

Original comparison: Supported · Check date unavailable.

Unconfirmed
Whether Make can create the form that collects the information before automation starts remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can create the form that collects the information before automation starts remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Show form fields according to earlier answers Earlier published note: (Zapier: Paid Professional or higher; up to five conditions. This feature is not available on the Pro trial. Make: Native form-field logic was not confirmed. Scenario filters act after data arrives and do not establish this feature.)
Change which fields the user sees while filling out a native form.
Unconfirmed
Whether Zapier can change which fields the user sees while filling out a native form remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can change which fields the user sees while filling out a native form remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can change which fields the user sees while filling out a native form remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can change which fields the user sees while filling out a native form remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Collect uploaded files through a native form Earlier published note: (Zapier: Free allows files up to 5 MB; paid plans up to 25 MB. File type and count controls are available. Make: Native form uploads were not confirmed. A connected form provider has its own limits.)
Accept attachments before the workflow starts.
Unconfirmed
Whether Zapier can accept attachments before the workflow starts remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can accept attachments before the workflow starts remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can accept attachments before the workflow starts remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can accept attachments before the workflow starts remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Embed a native form in another website Earlier published note: (Zapier: Paid plans support script or iframe embeds. Forms with restricted access cannot be embedded. Make: A comparable native form embed was not confirmed.)
Place the platform’s own form inside an existing site.
Unconfirmed
Whether Zapier can place the platform’s own form inside an existing site remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can place the platform’s own form inside an existing site remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can place the platform’s own form inside an existing site remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can place the platform’s own form inside an existing site remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Restrict who can open a native form Earlier published note: (Zapier: Paid plans support restricted access. Professional supports magic-link login; Team and Enterprise also support Google login. Make: A comparable native form access system was not confirmed. Connected form services must be checked separately.)
Require a password or approved user before collecting data.
In Zapier Forms, open Access & users and choose password access or managed users. Invite the allowed users or configure advanced login. Login options depend on the plan.
✓

Confirmed · Checked 2026-10-15

[36][36]

Original comparison: Supported · Check date unavailable.

Unconfirmed
Whether Make can require a password or approved user before collecting data remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can require a password or approved user before collecting data remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

AI agents and external AI tools
Build an AI agent that uses app actions (Zapier: Current guidance places agent tools in AI by Zapier steps. Model tiers and tool calls affect task use; this was outside the request test. Make: Agents can use modules, scenarios and MCP tools. Make’s provider is available on all plans; custom provider connections require paid plans.)
Give an AI system instructions and connected tools it can choose to call.
Zapier’s agent tool calling now runs inside AI by Zapier. Add allowed app tools to the AI step and review its actions and output. Migration is required for legacy standalone Agents. Tool-capable model tiers and app permissions apply.
✓

Confirmed · Checked 2026-10-15

Migration is required for legacy standalone Agents. Tool-capable model tiers and app permissions apply.

[37]

Original comparison: Supported · Check date unavailable.

Make’s AI Agent uses the modules, scenarios and MCP tools you add. Give it instructions and test the selected tools before activating the scenario. Open beta. Custom provider connections need a paid plan.
✓

Confirmed · Checked 2026-10-15

Open beta. Custom provider connections need a paid plan.

[38]

Original comparison: Supported · Check date unavailable.

Expose automation tools to an external AI client Earlier published note: (Zapier: Zapier MCP is included in Free, Pro and Team plans. Its usage rules differ from ordinary Zap actions. Make: Make MCP server exposes configured scenarios. Inputs and outputs define the data exchanged with the AI client.)
Let an outside AI app call your saved automation tools.
Unconfirmed
Whether Zapier can let an outside AI app call your saved automation tools remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can let an outside AI app call your saved automation tools remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can let an outside AI app call your saved automation tools remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can let an outside AI app call your saved automation tools remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Use your own AI provider account in an AI step (Zapier: AI by Zapier supports own-provider connections including OpenAI, Anthropic, Gemini, Azure OpenAI and Bedrock. Its documented availability is paid plans. Make: Paid plans support custom provider connections in AI Agents and AI Toolkit. Provider token charges are paid separately from Make credits.)
Connect your provider credentials instead of using only the platform’s supplied model.
In AI by Zapier, choose Bring Your Own Key, select the provider, connect its account and select a model. Change that step’s provider connection when needed. Provider credentials, usage limits and charges apply.
✓

Confirmed · Checked 2026-10-15

A supported provider account and API credentials are required; separate provider charges apply.

[39][39]

Original comparison: Supported · Check date unavailable.

Make’s AI Agent app selects a model and instructions, maps input and produces a response for later modules. Open beta. Make’s provider is on all plans. Other provider connections require a paid plan.
✓

Confirmed · Checked 2026-10-15

Open beta. Make’s provider is on all plans; other provider connections require a paid plan.

[38]

Original comparison: Supported · Check date unavailable.

Private systems and execution control
Connect to a private system through an installed agent Earlier published note: (Zapier: A comparable installed-agent route was not confirmed. Public API or static-IP access does not establish this scope. Make: Enterprise only. The on-premise agent currently supports the HTTP Agent application; it is not general self-hosting.)
Let cloud automation reach an API on the local network through a vendor agent.
Unconfirmed
Whether Zapier can let cloud automation reach an API on the local network through a vendor agent remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can let cloud automation reach an API on the local network through a vendor agent remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Make’s on-premise agent connects cloud scenarios to local-network systems through the HTTP Agent app. Install and authorize it on your network. Enterprise. This is a local connector, not a self-hosted Make workflow engine.
✓

Confirmed · Checked 2026-10-15

Enterprise; this is a local connector, not a self-hosted Make workflow engine.

[40]

Original comparison: Supported · Check date unavailable.

Wait for one webhook run to finish before starting the next Earlier published note: (Zapier: Delay After Queue spaces out actions but its documentation warns that replays or infrastructure delays can cause overlap. Strict whole-run serialization was not confirmed. Make: Process data in order waits for the prior run to finish. Instant webhook runs otherwise execute in parallel.)
Prevent overlapping runs when arrival order matters.
Unconfirmed
Whether Zapier can prevent overlapping runs when arrival order matters remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can prevent overlapping runs when arrival order matters remains unconfirmed.

Original comparison: Unconfirmed · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can prevent overlapping runs when arrival order matters remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can prevent overlapping runs when arrival order matters remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Customize the response to an incoming webhook Earlier published note: (Zapier: Catch Hook and Catch Raw Hook responses cannot be customized. This mark applies to these built-in triggers, not every possible custom integration. Make: The Webhook Response module sets a custom status, headers and response body.)
Choose the HTTP response returned to the system that sent the request.
Unconfirmed
Whether Zapier can choose the HTTP response returned to the system that sent the request remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can choose the HTTP response returned to the system that sent the request remains unconfirmed.

Original comparison: Not supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can choose the HTTP response returned to the system that sent the request remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can choose the HTTP response returned to the system that sent the request remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Space out actions sent to a busy app Earlier published note: (Zapier: Delay After Queue spaces queued actions at least one minute apart, up to 30 days. Timing is not exact and it does not guarantee exclusive execution. Make: Scheduled webhook processing holds requests in a queue and limits the results handled in each run. Queue capacity still applies.)
Add a pause so an app does not receive every action at once.
Unconfirmed
Whether Zapier can add a pause so an app does not receive every action at once remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can add a pause so an app does not receive every action at once remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can add a pause so an app does not receive every action at once remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can add a pause so an app does not receive every action at once remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Spending controls and support
Turn off automatic extra usage purchases Earlier published note: (Zapier: Paid plans can disable pay-per-task billing and hold runs at the task limit. Newer Enterprise accounts may need their account manager to disable it. Already incurred charges remain. Make: Paid plans can disable extra-credit auto-purchasing in subscription settings. This controls extra purchases, not all possible costs or manual purchases.)
Stop automatic overage charges rather than buying more usage as needed.
Unconfirmed
Whether Zapier can stop automatic overage charges rather than buying more usage as needed remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can stop automatic overage charges rather than buying more usage as needed remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can stop automatic overage charges rather than buying more usage as needed remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can stop automatic overage charges rather than buying more usage as needed remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Get help from the vendor support team Earlier published note: (Zapier: Paid plans offer email support. Live chat requires Professional with at least 2,000 tasks, Team or Enterprise. Response targets are not guarantees. Make: Customer support is offered, with service level depending on plan. Enterprise advertises 24/7 support. A like-for-like chat or response-time guarantee was not confirmed.)
Request help when a workflow or account has a problem.
Unconfirmed
Whether Zapier can request help when a workflow or account has a problem remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Zapier can request help when a workflow or account has a problem remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

Unconfirmed
Whether Make can request help when a workflow or account has a problem remains unconfirmed.
Evidence and history

Not confirmed · Checked 2026-10-15

Whether Make can request help when a workflow or account has a problem remains unconfirmed.

Original comparison: Supported · Check date unavailable.

Source details haven’t been published for this answer.

The tested daily list
Complete the selected twelve-row baseline (The Zapier and Make baselines produced six updates, four holds and two unchanged rows. Recorded on 19 September 2026 for Zapier and 18 September for Make.)
Process the same fictional list and save an accounted result for every row.▶ watch demo 1
Zapier’s 19 September scheduled baseline saved six updates, four holds and two unchanged rows. This was one twelve-row test. The recording shows saved results; the run wasn’t filmed live.

Requirement: Process the same fictional list and save an accounted result for every row.

Make’s 17 September scheduled baseline saved six updates, four holds and two unchanged rows. This was one twelve-row test. The 18 September recording shows saved results; the run wasn’t filmed live.

Requirement: Process the same fictional list and save an accounted result for every row.

Replay the selected finished fixture with no new input-row writes (The Zapier and Make replays skipped all twelve rows. This doesn't prove the absence of every repeated physical write in other runs. Recorded on 19 September 2026 for Zapier and 18 September for Make.)
Run the already-accounted list again without changing its input rows.▶ watch demo 1
Zapier’s selected scheduled replay skipped all twelve rows and recorded no input-row writes. This doesn’t establish whether recovery rewrote completed rows.

Requirement: Run the already-accounted list again without changing its input rows.

Make’s selected scheduled replay skipped all twelve rows and recorded no input-row writes. This doesn’t establish whether recovery rewrote completed rows.

Requirement: Run the already-accounted list again without changing its input rows.

Apply the changed fallback to ROW-007 only (The Zapier and Make tests were manual. Neither clip shows the rule edit or a scheduled fallback run. Recorded on 19 September 2026.)
Change the bounded fallback result without changing the other eleven fictional rows.▶ watch demo 2
Zapier’s 18 September manual test changed only ROW-007 to Packed and skipped eleven rows. A separate Held-to-Ready release happened first. The recording omits the edit and run.

Requirement: Change the bounded fallback result without changing the other eleven fictional rows.

Make’s 18 September manual test changed only ROW-007 to Packed and skipped eleven rows. A separate release and exception clear happened first. The recording omits the edit and run.

Requirement: Change the bounded fallback result without changing the other eleven fictional rows.

Keep the three earlier holds after the fallback test (Recorded on 19 September 2026.)
Leave the earlier review cases in place while the changed row moves on.▶ watch demo 2
Zapier’s 18 September manual fallback test left ROW-008, ROW-011 and ROW-012 held. No new holds appeared in that batch; the earlier holds remained.

Requirement: Leave the earlier review cases in place while the changed row moves on.

Make’s 18 September manual fallback test left ROW-008, ROW-011 and ROW-012 held. No new holds appeared in that batch; the earlier holds remained.

Requirement: Leave the earlier review cases in place while the changed row moves on.

What the recovery proof establishes
Complete failed ROW-004 through the tested manual procedure (Zapier used targeted live-step testing while the Zap stayed off. Make used a second whole manual run. Recorded on 19 September 2026.)
Move the one failed fictional row to its final saved result.▶ watch demo 3
Zapier completed ROW-004 by testing individual steps manually while the Zap stayed off and unpublished. The recording shows saved cells. Automatic recovery and whether completed rows were rewritten remain unconfirmed.

Requirement: Move the one failed fictional row to its final saved result.

Make completed ROW-004 in a second whole manual run. The first attempt stopped before ROW-004’s write. Automatic recovery and whether completed rows were rewritten remain unconfirmed.

Requirement: Move the one failed fictional row to its final saved result.

Automatic recovery demonstrated on this fixture (The Zapier and Make tests were manual, so they don't establish automatic recovery. Fixture evidence reviewed 21 September 2026.)
Show the product recovering the failed row automatically rather than through a manual procedure.
Unconfirmed
Zapier’s automatic recovery remains unconfirmed for this test. The recorded repair tested individual steps manually while the Zap stayed off and unpublished.

Sources: Zapier: retained recovery test and limits

Unconfirmed
Make’s automatic recovery remains unconfirmed for this test. Recovery used a second whole manual run.

Sources: Make: retained recovery test and limits

Recovery without repeated physical writes demonstrated (The saved outcomes don't provide a separate physical-write audit for the Zapier or Make procedure. Fixture evidence reviewed 21 September 2026.)
Check whether recovery wrote any already-completed row again.
Unconfirmed
Zapier’s recovery shows final saved cells. Recovery without repeated physical writes remains unconfirmed. No separate record of write attempts establishes that result.

Sources: Zapier: retained recovery test and limits

Unconfirmed
Make’s recovery shows final saved cells. No separate audit establishes whether the second run wrote completed rows again. Recovery without repeated physical writes remains unconfirmed.

Sources: Make: retained recovery test and limits

A run-specific usage total for the manual recovery procedure (Zapier's exact recovery task total is unavailable. Make recorded 134 credits for the reset and both manual attempts. Fixture evidence reviewed 21 September 2026.)
Tie the recovery work to a dated task or credit total.
Unconfirmed
Zapier’s exact task total for this manual recovery remains unconfirmed. No run-specific task total or separate total for calls to the test service is available.

Sources: Zapier: retained recovery test and limits

Make’s reset used one credit. The failed attempt used 39 and the second manual run used 94: 134 credits in total. Recorded web calls are already included. Total calls to the test service remain unconfirmed.

Requirement: Tie the recovery work to a dated task or credit total.

Sources: Make: retained recovery test and limits

Independent handover completed (No second person completed a handover for Zapier or Make. Fixture evidence reviewed 21 September 2026.)
Have a second person use the setup record to find and change a rule.
Unconfirmed
Zapier’s independent handover remains unconfirmed. No second person completed the test of finding and changing a rule.

Sources: Zapier: test limits and untested handover

Unconfirmed
Make’s independent handover remains unconfirmed. No second person completed the test of finding and changing a rule.

Sources: Make: test limits and untested handover

57 product capabilities and 9 historical recording checks have separate topic groups. Plan limits sit beside the relevant answer.

Test limits

Product evidence and recordings answer different questions.

What product documentation establishes

Vendor documentation supports the catalog claims, plan limits, displayed amounts and documented capabilities. It doesn't prove the exact action in your account.

What the new request test establishes

On 25 September 2026 we used Zapier Pro and Make Core. AI operated both products. Forty submissions per product produced the expected saved records. We excluded the third paired round because our observation process failed. Beginner ease, speed, automatic recovery and repeated physical writes remain unmeasured.

What the earlier recordings establish

Six edited recordings cover one twelve-row fixture. Both products reached the saved outcomes. The recordings don't measure setup speed, beginner ease or general recovery quality.

What remains unknown

Some product claims remain unverified. Missing evidence does not establish that a product lacks a feature.

An actual monthly bill, larger lists, simultaneous runs, repeated physical writes and second-person handover remain untested.

Your first move

Start with the action that can rule a product out.

Check both app directories for the exact trigger and action. If both work, test Make's Free or Core setup against Zapier's larger catalog and paid feature limits. Use the fixture only as a supplemental recovery check.

Download the supplemental twelve-row fixture. The download contains fictional data for the earlier list test; your own connections and workflow are still needed.

From readers

The repair step is where another operator can add evidence

Readers who run a scheduled list in Zapier or Make know what our twelve rows couldn’t settle. Name the plan, connected apps, failed row and repair steps so we can check the same scope.

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